Effective Date: October 21st, 2025
Introduction
The Tobago Tourism Agency Limited (“TTAL”, “we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, participate in our programmes, or connect with us in any way. By using our website or providing us with your information, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal and non-personal information when you:
- Fill out forms (e.g., contact forms, surveys, newsletter sign-ups)
- Participate in competitions, promotions, or events
- Send us enquiries via email or social media
- Visit our website (automatically collected technical information)
Personal information may include:
- Name, email address, phone number
- Postal address
- Organisation or business name
- Tourism-related interests
Non-personal information may include:
- IP address
- Browser type and version
- Pages visited and time spent on our website
- Device information
How We Use Your Information
We use your information to:
- Respond to your enquiries and provide requested information
- Send newsletters, updates, and event invitations (with your consent)
- Improve our website, marketing, and services
- Conduct research and gather feedback to enhance Tobago’s tourism offerings
- Meet legal or regulatory requirements
We do not sell or rent your personal information to third parties.
Sharing Your Information
We may share your information:
- With service providers who help us operate our website or deliver services (under strict confidentiality agreements)
- With tourism partners for collaborative initiatives (only with your consent)
- If required by law or government request
Cookies and Tracking Technologies
Our website uses cookies and similar tools to:
- Enhance your browsing experience
- Understand how our website is used
- Deliver relevant content and marketing
You can control or disable cookies in your browser settings. Please note that some website features may not work properly without cookies.
Data Security
We take reasonable steps to protect your information from loss, misuse, and unauthorised access. However, no online transmission or storage system is 100% secure, so we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct or update your information
- Withdraw consent for marketing communications at any time
- Request deletion of your personal information, where applicable
To exercise your rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
Contact Us
For questions about this Privacy Policy, please contact:
Tobago Tourism Agency Limited (TTAL)
Corner of Bacolet Ext. Road and Hamilton Street,
Scarborough, Tobago
Phone: +1 (868) 612-8825 Email: info@tobagotourism.org